Safe Gaming

At r55 Responsible Gaming — Stay in control, keep it fun

Gaming is for fun — not stress. r55 believes every player can enjoy themselves within healthy limits. Use our responsible gaming tools and tips to keep your experience positive and enjoyable.

Warning: Gaming is not a solution to financial problems. Play for entertainment only and never bet beyond your means.

18+

For ages 18 and above only

Our Responsible Gaming Tools

R55 provides multiple effective tools to protect every player. Use them to keep your gaming in check.

Deposit Limit

Set a daily, weekly, or monthly maximum deposit limit. Once set, it cannot be increased before the specified period expires.

Session Time Control

Set a daily limit on how long you play. Once the time is up, you will be logged out automatically.

Take a Break

Take a self-imposed gaming break from 24 hours up to 6 weeks. You will not be able to log in to your account during this time.

Voluntary Exclusion

Choose self-exclusion for a long-term break from gaming — from 6 months to permanently.

Activity History

View your full gaming activity, deposit, and withdrawal history. Stay aware of your spending.

24/7 Support

Our support team is always ready to help. Reach out with any questions about responsible gaming.

What is responsible gaming and why does it matter?

Responsible gaming means keeping gaming a healthy part of your life — where you stay in control of your time and money, and gaming has no negative impact on your daily life. r55 is more than just a gaming platform — we want every member to stay mentally well and enjoy gaming purely as a source of fun.

Online gaming is growing fast in Bangladesh, with millions of people playing across different platforms every day. But without the right boundaries, what starts as fun can become a problem. At r55, responsible gaming is not just a policy — it is a commitment we make to every user.

R55 follows international standards and guidelines to ensure responsible gaming. We believe gaming is truly enjoyable only when it's under control.

All responsible gaming tools at r55 are completely free and take effect immediately.

Problem Gaming Signs

The following signs indicate that gaming may be becoming a problem. If you notice any of these in yourself or someone you know, seek help right away:

  • Spending more time or money on gaming than planned.
  • Feeling angry or restless when asked to stop gaming.
  • Chasing losses by placing more bets to recover money.
  • Lying to family or friends about gaming habits.
  • Taking on debt or selling assets to fund gaming.
  • Prioritizing gaming over work, studies, or family responsibilities.
  • Feeling anxious, depressed, or lonely when unable to play.

If you notice any of the signs above in yourself, please reach out to the r55 support team or activate self-exclusion from your account.

Playing responsibly Effective ways

Responsible gaming isn't about not playing — it's about playing the right way. Follow these habits to keep gaming fun at all times:

  • Set a fixed budget before you start playing and stick to it strictly.
  • See gaming as entertainment, not a source of income.
  • Avoid playing for longer than a set amount of time each day.
  • Avoid playing when you are drinking or feeling stressed.
  • If you lose, take a break instead of chasing your losses.
  • Take advantage of r55's deposit limits and time limits.
  • Talk openly with family and friends about your gaming habits.
  • Review your gaming history regularly and watch for any unusual changes.
At r55 Set Limits Step by step

After logging in to r55, you can easily enable responsible gaming tools from your account settings. Here are the steps:

1
Log in to your account

Log in to your r55 account and click the profile icon in the top right corner.

2
Go to the Responsible Gaming section

Select the "Responsible Gaming" option from the menu.

3
Set your preferred limits

Set a deposit limit, session time, or loss limit — whichever you need.

4
Confirm

Save your changes. The limits will take effect immediately.

5
Review Regularly

Review your limits once a month and adjust them as needed.

Gaming Health Index

Safe GamingGood
Time ManagementModerate
Risk LevelLow

This is a sample index. Contact our support team for a personalized assessment.

Quick Tools

1

Deposit Limit

Set your daily/weekly/monthly maximum deposit amount.

2

Session Time Limit

Set a limit on how long you play in a single session.

3

Loss Limit

The game will stop automatically once you have lost a set amount.

4

Reality Check

You will receive periodic reminders showing how long you have been playing.

Need Help?

If you're struggling with gaming, you don't have to face it alone. r55's support team is available 24 hours a day.

Log In
Voluntary Exclusion (Self-Exclusion)

If you feel you need a long break from gaming, use r55's self-exclusion feature. Once activated, no deposits, gameplay, or bets will be possible on your account for the chosen period.

  • Available in 6-month, 1-year, 3-year, or permanent options.
  • Once activated, it cannot be cancelled before the specified period ends.
  • Promotional emails will also be paused during the exclusion period.
  • Any funds remaining in the account can be withdrawn.
  • To reactivate your account after the period ends, please contact Support.

Self-exclusion is an important safety tool. If you need it, do not wait — use it now.

Minors Protection

R55 strictly prohibits account registration for anyone under 18. Age is verified at the time of sign-up, and additional ID may be requested in suspicious cases.

  • Date of birth verification is mandatory at registration.
  • Any account found to belong to a minor will be suspended immediately.
  • If children are in the household, secure your devices with a PIN or password.
  • Use parental controls on your browser.
  • Do not let others use your device while you are logged in.

If you suspect a minor is using r55, contact our support team immediately.

Normal FAQ

Yes, all of r55's responsible gaming tools are completely free. Deposit limits, session time limits, Reality Check, Loss Limit, and self-exclusion — all can be activated from your account settings at no extra charge.

Lowering your deposit limit takes effect immediately. However, increasing it requires a waiting period — typically 7 days. This rule helps prevent impulsive decisions.

Yes, any balance remaining in your account during self-exclusion can be withdrawn. Contact the support team and they will help you complete the process.

When Reality Check is active, a popup appears on screen at set intervals (e.g. every 30 minutes or 1 hour) showing a brief summary of how long you have been playing and how much you have won or lost. It helps you stay aware.

Family members cannot directly control your account. However, if a family member is concerned about someone's gaming habits, they can contact the r55 support team. We will assess the situation and provide the necessary assistance.

Beyond the r55 support team, you can also reach out to a mental health professional or counselor. Talk openly with family and trusted friends. Remember — asking for help is not weakness. It takes courage.

Start gaming responsibly at r55

R55 is always here for a safe, transparent, and enjoyable gaming experience. Register now and start benefiting from responsible gaming.

18+ | For Entertainment Purposes Only | Play Responsibly

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